POPULAR QUESTIONS

• Do I need to be home during the cleaning service?

  It is up to you whether you prefer to be home during the cleaning service or not. Our professional cleaners are trained to work efficiently and respectfully in your home, whether you’re present or not. Many of our clients feel comfortable providing us with access to their homes and go about their day while we take care of the cleaning

• What happens if something gets damaged during the cleaning?

  While we take great care in cleaning your home, accidents can happen. In the event that something gets damaged or broken during our cleaning service, please notify us as soon as possible. We are fully insured, and our team will work with you to resolve the issue and make it right.

• Can I trust your cleaners to respect my privacy and belongings?

  Yes, you can trust our cleaners to respect your privacy and belongings. We have strict privacy and confidentiality policies in place to ensure that your personal information and belongings are treated with the utmost care and respect. Our team members are professional and trustworthy, and we prioritize creating a safe and secure environment for our clients.

• Are your cleaning products safe for children and pets?

  Yes, we prioritize using safe and eco-friendly cleaning products. We understand the importance of maintaining a healthy and safe environment for your children and pets. Our cleaning products are carefully chosen to be effective and safe, minimizing any potential risks to your loved ones.

• Can I provide specific instructions to the cleaners?

  Absolutely! We encourage open communication and welcome any specific instructions or preferences you may have. Our professional cleaners are trained to follow instructions and will strive to meet your specific cleaning requirements.

• What happens if I need to reschedule or cancel a cleaning appointment?

  If you need to reschedule or cancel a meeting, you should have received an email with a link allowing you to make changes for each appointment. Alternatively, you can manage this in your personal account on our website. After logging in, you can find instructions on how to do this here

• Are you available for one-time deep cleaning services?

  Yes, we offer one-time deep cleaning services for those who require a thorough and comprehensive cleaning of their home. Whether you’re preparing for a special event, moving in or out of a property, or just want a deep clean, we can provide you with a customized solution to meet your needs.

• Can I provide feedback on the cleaning service?

  Absolutely! We highly encourage you to leave your feedback and share your experience with us. You can leave a review on our Google business page or Facebook page. Your feedback is valuable to us and helps us improve our services and maintain our commitment to excellence. We appreciate your time and input, and we look forward to hearing about your satisfaction with our cleaning service.